Scott's unique Equalizer 2 and Equalizer 3 shock requires some extra parts, tools and experience to service. The technicians at Mountain Bike Suspension Centre have developed a service kit solution with custom seals and multiple internal hard parts which is proving to drastically improve reliability for a shock that was plagued with issues from day one.
Through normal use, a shock's lubrication and dampening fluids begin to drop in performance. This is due to multiple factors including becoming contaminated by dirt and debris as well as the deterioration of the oil itself.
During a complete shock service we strip the shock down, clean the internal components and replace the essential oils, lubricants and seals to keep the product operating at its best.
This service should be performed a minimum of every 12 months or 125 hours of riding. A few signs of this service being necessary are reduced pedal platform/rebound control, leaking oil or a squelching noise while in use.
Full service includes: